Frequently Asked Questions (FAQ)

Here you can see general questions and their answers about the website and programs.

I see "Windows Protected your PC" warning. What does this mean?

This warning is from Windows SmartScreen. SmartScreen always warns about non-digitally signed applications, regardless of their actual purpose or safety.

Is it safe? Yes. You can safely click the "More Info" link and then the "Run Anyway" button to run the program.

My Antivirus / Antimalware software shows a warning. Are these programs safe?

Antivirus software usually flags software with low level API access. The program is not malicious, but a non experienced user can easily break their system with those tools. Please read the help files of the System Administration programs before usage.

Is it safe? Yes. You can safely use my programs. You may need to add an exclusion to your security software.

Help files from the website or the application does not work. Why?

By default, Windows restricts files with the Mark of The Web. Files downloaded from the internet contains this mark which prevents the help file from working properly.

How to fix this problem? Right click to the help file (.chm) file and click Properties to open the properties tab. Then click Unblock to remove the Mark of The Web.

Windows Defender detects Virus/Trojan. What does this mean?

This is false positive. It can happen due to low level API access or other reasons.

How to fix this problem? Add an exclusion to Windows Defender or disable it temporarily.

I see "Malicious file" warning. What does this mean?

This warning is from Windows SmartScreen. This is a false positive, you can ignore this warning safely.

Is it safe? Yes. You can safely click the "More Info" link and then the "Run Anyway" button to run the program. All software on this website is safe, if you know what you are doing with the tool.

I see "Open File - Security Warning" What does this mean?

By default, Windows restricts files with the Mark of The Web. Files downloaded from the internet contains this mark which causes this warning.

Is it safe? Yes. You can safely click the Run button to run the program. It's also recommended to uncheck the Always ask before opening this file checkbox to prevent potential problems.

This file is from an unknown publisher. What does this mean?

All files in Windows are from an unknown publisher if they don't have a digital signature. My software currently has no digital signature.

Is it safe? Yes. You can check the SHA256 hashes at the website to make a sure you got the legitimate download.

The program has detections on VirusTotal. What does this mean?

This is false positive. Sometimes antivirus software can detect system administration tools or other legitimate tools as malware.

Is it safe? Yes. All software on this website is free from any kind of malware.

My web browser shows an alert or blocks the download. What does this mean?

This is false positive. Browsers blocks files with low downloads or system administration tools.

How to fix this problem? Search "How to download blocked files" with your browser name.

My web browser shows an alert or blocks the website. What does this mean?

This is false positive. Sometimes browsers block websites with low visits or with advanced system administration tools.

How to fix this problem? This can be different on different web browsers, look for "Visit Anyway" or "Go Anyway" links.

I get the old version even if I download the new version of the program. Why is this happening?

This can happen due to browser caching.

How to fix this problem? Clear your browser cache or use incognito mode.

The tool that I downloaded from this website does not work properly. Why is this happening?

I test my software on different systems before publishing, but sometimes different configurations affect my tools.

How to fix this problem? Contact me from the Contact page at the website, with your system details. I will try to figure out the problem.

I see flashing Command Prompt window while installing or uninstalling tools. What is that?

That is the InstallTool component, creating required registry keys or removing leftovers on setup process.

Is it safe? Yes, there is no problem on that.

My question is not listed here

Feel free to ask your questions from the Contact page.